Privacy Policy

Last updated: April 2026

This Privacy Policy describes how TCGORA (tcgora.com), operated by VALENCIS, collects, uses, and discloses your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

  1. Company Information

TCGORA is operated by:

VALENCIS
149 Avenue du Maine
75014 Paris, France
SIRET: 992 648 634 00010

Contact: support@tcgora.com

  1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • browser type and version
  • time zone
  • cookies and usage data

When you make a purchase or attempt to make a purchase, we collect:

  • name
  • billing and shipping address
  • payment information (processed securely via Shopify Payments)
  • email address
  • phone number
  1. How We Use Your Information

We use your information to:

  • process and fulfill your orders
  • communicate with you
  • prevent fraud and enhance security
  • improve our website and customer experience
  • comply with legal obligations
  1. Sharing Your Information

We share your information with trusted third parties only when necessary, including:

  • Shopify (our e-commerce platform)
  • payment processors (Shopify Payments, Klarna, etc.)
  • shipping carriers and logistics partners

We may also share your information to comply with legal requirements or to protect our rights.

We do not sell your personal information.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • keep you logged in
  • remember your preferences
  • analyze website traffic
  • improve performance and marketing

You can control cookies through your browser settings.

  1. Your Rights

Depending on your location, you may have the right to:

  • access your personal data
  • correct inaccurate information
  • request deletion of your data
  • object to processing

For EU residents, this is in accordance with the General Data Protection Regulation (GDPR).

For California residents, rights may apply under the California Consumer Privacy Act (CCPA).

To exercise your rights, contact us at support@tcgora.com

  1. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

  1. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

  1. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

  1. Contact

For more information about our privacy practices or if you have questions, please contact us at:

support@tcgora.com