Last updated: April 2026
This website is operated by VALENCIS under the brand TCGORA (tcgora.com). Throughout the site, the terms “we”, “us” and “our” refer to TCGORA.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
A breach of any of these Terms will result in an immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer via secure protocols.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
5. Products or Services
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return only according to our Refund Policy.
We make every effort to display product descriptions accurately, but we do not guarantee that all descriptions or content are error-free.
All trading card game products are sold as collectible items. Due to their randomized nature, no guarantees are made regarding specific contents, pull rates, or outcomes.
6. Billing and Account Information
We reserve the right to refuse any order you place with us.
You agree to provide current, complete, and accurate purchase and account information for all purchases made.
We may limit or cancel quantities purchased per person, household, or order.
In the event of changes to an order, we may attempt to notify you via the email provided.
7. Payment and Fraud Prevention
All payments are processed securely via Shopify Payments and supported providers.
We reserve the right to cancel any transaction if fraud or unauthorized activity is suspected.
Additional verification may be requested before processing an order.
8. Shipping and Delivery
We ship worldwide using a network of international logistics partners.
Delivery times are estimates and not guaranteed. Delays may occur due to carriers, customs, or external factors beyond our control.
Ownership and risk of loss transfer to the customer upon shipment.
9. Pre-Orders
Certain products may be offered as pre-orders. By placing a pre-order, you agree to purchase a product that is not yet available for immediate shipment.
Release dates are estimates and subject to change. Delays do not constitute grounds for cancellation or compensation.
Pre-orders are charged at the time of purchase to secure allocation.
We reserve the right to cancel or limit pre-orders due to supplier constraints or stock allocation issues. In such cases, a full refund will be issued.
10. Returns and Refunds
Returns and refunds are governed by our Refund Policy.
Opened or tampered collectible products are strictly non-refundable.
We reserve the right to deny returns that do not meet our policy requirements.
11. Third-Party Tools and Links
We may provide access to third-party tools or links over which we have no control.
We are not responsible for any third-party services, content, or transactions.
12. User Comments and Submissions
If you submit comments, feedback, or other materials, you agree that we may use them without restriction.
We are under no obligation to maintain comments in confidence or to compensate for them.
13. Personal Information
Your submission of personal information is governed by our Privacy Policy.
14. Errors, Inaccuracies and Omissions
Occasionally, there may be information on our site that contains typographical errors or inaccuracies.
We reserve the right to correct any errors and to cancel orders if necessary.
15. Prohibited Uses
You are prohibited from using the site for any unlawful purpose or to violate any laws or regulations.
You must not attempt to interfere with the security or functionality of the website.
16. Limitation of Liability
To the maximum extent permitted by law, TCGORA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
Our liability is limited to the amount paid for the product.
17. Indemnification
You agree to indemnify and hold harmless TCGORA and its affiliates from any claims arising from your breach of these Terms.
18. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of France.
19. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.
Your continued use of the website constitutes acceptance of those changes.
20. Contact Information
Questions about the Terms of Service should be sent to:
support@tcgora.com